MN 33 Privacy Policy – Your data is our responsibility

MN 33 (mn33.bet) is a trusted Sports Betting platform serving bettors across Bangladesh. We believe that protecting your privacy is not merely a legal obligation — it is our ethical responsibility. This Privacy Policy document has been prepared so you can clearly understand what information MN 33 collects, the purposes for which it is used, and the steps we take to keep your data safe.

By accessing mn33.bet or using any MN 33 service, you are deemed to have accepted this Privacy Policy. This policy should be read alongside MN 33's Terms and Conditions.

MN 33 collects only the minimum information necessary to provide its services. Below is a detailed breakdown of the data we collect:

MN 33 does not collect any information beyond what is listed above. Documents submitted for KYC verification (such as photos of your national ID) are used solely for the verification process and stored on secured servers.

MN 33 uses the information it collects solely for the following purposes:

• Account Management: Completing the registration process, verifying login credentials, and maintaining account security.
• Service Delivery: Processing betting services, deposits and withdrawals, and issuing bonuses.
• Customer Service: Responding to your complaints, questions, and support requests.
• Security & Fraud Prevention: Detecting unusual activity, preventing multiple accounts, and combating money laundering.
• Responsible Betting: Monitoring betting patterns to identify potentially problematic behavior early.
• Contact: Sending important system notifications, security alerts, and account-related updates.
• Legal Compliance: Maintaining records necessary to comply with applicable laws and regulations.

MN 33 does not generally share your personal information with third parties. However, data may be shared in the limited circumstances outlined below:

• Payment Provider: Only the minimum information required to process transactions via Mobile Pay, Nagad, or Rocket is shared.
• Law Enforcement: Information may be disclosed in response to a valid legal order or court directive.
• KYC Verification Services: Approved third-party services may be used for identity verification, and they are bound by strict confidentiality agreements.
• Technical Service Provider: Limited data may be shared with technology partners for server hosting or cybersecurity purposes.

In all the above cases, MN 33 ensures that third parties cannot use your information beyond the specified purpose and are bound to comply with strict confidentiality obligations.

MN 33 uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser. The types of cookies MN 33 uses:

• Essential Cookies: Maintaining login sessions, security verification, and saving form data. Disabling these cookies may cause parts of the site to stop working correctly.
• Functional Cookies: To remember your language preference, odds format, and other personal settings.
• Analytical Cookies: Anonymous statistics are collected to understand which pages of the site are most visited. This data does not identify any individual.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some MN 33 features from working properly.

MN 33 follows the highest industry standards to protect your data. Key components of our security framework include:

• 256-Bit SSL/TLS Encryption: All data transmissions — from site access onwards — are carried out over encrypted channels.
• Separate Databases: Payment information, personal data, and betting data are stored in separate, secured databases.
• Two-Factor Authentication (2FA): Enable 2FA on your account for an added layer of security.
• Regular Security Audits: Our systems are regularly audited by independent external security experts.
• Restricted Access: MN 33 staff can only access the information necessary to perform their specific role.
• Real-Time Monitoring: An automated monitoring system is in place to detect suspicious activity.

You also have a responsibility to keep your account secure. Use a strong password, never share your login credentials with anyone, and avoid logging in on public Wi-Fi.

MN 33 does not retain your data indefinitely. Retention periods are determined by the type of information:

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Financial Transaction Records: 7 years from the transaction date (in accordance with financial regulations).
• KYC Documents: 5 years from the date of verification.
• Customer Support Contact: 3 years.
• Cookies & Session Data: At the end of the session or after a maximum of 30 days.
• Analytical Data: In anonymized form for up to 2 years.

Once the retention period expires, your data is securely and permanently deleted. You may also request data deletion alongside a request to close your account.

As a member of MN 33, you have the following rights regarding your personal information:

To exercise any of these rights, please support@mn33.bet. We will respond within 30 business days of receiving your request. Identity verification may be required in some cases.

MN 33 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect, store, or process personal data from minors. Steps we take to protect minors:

• Age verification is carried out at the point of registration.
• Proof of age is mandatory as part of the KYC process.
• In suspicious cases, the account is immediately suspended and subject to additional verification.

If you become aware that a minor has registered an account on MN 33, please notify us immediately at support@mn33.bet. Any such account will be closed immediately and all associated data will be deleted.

MN 33 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed accordingly.
• For significant changes, a notification will be sent to your registered email address.
• You will be notified of any changes the next time you log in to the platform.

Continued use of MN 33 after any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the new policy, you may contact support to request account closure.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection team:

• Email: support@mn33.bet
• Subject Line: "Privacy Policy Request – [Your Account ID]"
• Response Time: Typically within 30 business days

Please include your name, account ID, and full details of your request. Requests relating to sensitive information cannot be processed without identity verification.